Refund Policy

Thank you for supporting the Z560 Legacy Edition. As each product is customized and made according to the details provided by the customer, all orders are considered final once placed.

​

1. No Returns or Exchanges

Because our products are customized specifically for each customer, we do not accept returns or exchanges for:

• Change of mind

• Incorrect size selected by the customer

• Incorrect name or spelling entered by the customer

• Change in customization requirements

• Any other customer preference after the order has been placed

Please carefully review your size, name, and customization details before completing your purchase.

​

2. No Cancellation After Ordering

Once an order has been placed and confirmed, it cannot be cancelled or modified, as the customization and production process may begin immediately.

​

3. Damaged or Defective Products

If your T-shirt arrives damaged, defective, or has a manufacturing/printing issue, please contact us within 48 hours of delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photographs or videos showing the defect

After reviewing the issue, we may offer a replacement or other appropriate resolution where the issue is determined to be our responsibility.

​

4. Incorrect Product Received

If you receive a product that is different from what you ordered due to an error on our part, please contact us within 48 hours of delivery with your order details and photographs of the product received.

We will review the issue and, where applicable, arrange an appropriate resolution.

​

5. Refunds

Refunds are not provided for customized orders unless the order is cancelled by us or a refund is otherwise approved due to an error or issue attributable to us.

Where a refund is approved, it will be processed through the applicable payment method and may take additional time to reflect in your account depending on your payment provider.

​

6. Customer Responsibility

Customers are responsible for ensuring that all information entered during checkout is accurate, including:

• Name/spelling for customization

• T-shirt size

• Quantity

• Delivery address

• Contact information

We cannot be held responsible for mistakes in information submitted by the customer.